Hosted contact center

Dialer for customer support teams

Customer support doesn't need a 47-feature CCaaS suite. It needs reliable inbound routing, an IVR that actually routes callers to the right queue, call recording for coaching and QA, and queue-callback so customers aren't stuck on hold. qadial ships all of that in the base plan.

Start with $100 depositBook a 15-min demo
No contracts · No per-seat fees · Live in under an hour

Why teams choose QADial

  • ✓Skills-based ACD: route calls by language, product, tier, or any tag you define on agents.
  • ✓Visual IVR builder — build 'press 1 for billing, 2 for tech' menus without writing XML or filing a vendor ticket.
  • ✓Queue callback: callers can hang up and get called back when an agent is free, instead of listening to hold music.
  • ✓Call recording with 30-day retention (configurable) — stored encrypted per-tenant for QA review.
  • ✓Live supervisor dashboard: whisper to an agent, barge into a call, or silently monitor any live conversation.
<60 min
from signup to dialing in your region
99.9%
voice platform uptime (Telnyx-backed)
4 countries
US · Canada · UK · Australia dialing
0
per-seat license fees, ever

Pricing — pay as you dial

One flat platform fee. Per-number rental. Per-minute calls. That's it. Top up a wallet, and your balance drops in real time as calls complete.

Platform
$39/mo
up to 20 agents included
  • 20 agent seats, no per-seat fees
  • Inbound ACD + outbound + predictive dialer
  • Call recording, transcripts, DNC lists
  • Webphone — no software to install
  • Per-tenant isolation + subdomain
Book a demo
Outbound calling
$0.03/min
US & Canada outbound — the rate most of our customers use most of the time.
Outbound US / Canada$0.03 / minfeatured
Outbound United Kingdom$0.05 / min
Outbound Australia$0.08 / min
Inbound (any country)$0.05 / min
Top up once, debit in real time. Billing stops the moment a call hangs up.
Phone numbers
$29/mo per number
Toll-free or local in US · CA · UK · AU
  • Porting supported (US/CA)
  • Multiple numbers per tenant, routed by queue
  • $1 one-time activation, prorated rental
  • Caller-ID verification included

Frequently asked —

Yes. Recording is configured per-queue. Many customers record all support calls but leave internal-transfer and test queues unrecorded. Retention defaults to 30 days and is configurable up to 1 year.

Ready to hear your first customer call?

$100 deposit. 20 agents. Your own subdomain. Calling by today.

Start your tenant