Comparison · contact center platforms

QADial vs Five9, RingCentral, VICIdial & Dialpad.

No per-seat license fees, no annual contract, no "call sales for pricing" — just wallet-based billing you can model in a spreadsheet before you sign up.

How QADial compares

Side-by-side, no asterisks.

A practical comparison for teams of 1–100 agents. We made this because everyone else's comparison pages hide their own numbers.

FeatureQADialFive9RingCentral CCVICIdial (self-host)Dialpad CC
Monthly per-agent cost$0 (flat $39 up to 20 agents)$149–$229$65–$155$0 (self-hosted)$80–$170
Annual contract requiredNoUsually yesUsually yesNoUsually yes
Pay per minuteYes — only for what you dialBundled / overageBundled / overageYou pay your own SIP carrierBundled / overage
Time to first callSame day after payment2–6 weeks1–4 weeksDays to weeks of config1–3 weeks
Predictive dialerIncludedIncludedAdd-onIncluded (DIY)Add-on
Answering-machine detectionIncludedIncludedAdd-onIncluded (DIY)Add-on
Call recording + transcriptsIncludedIncludedIncludedRecording yes, transcripts DIYIncluded
Built-in DNC listYesYesYesDIYYes
Bring your own numbersYesYesYesYesYes
Server / infra to manageNone — we host itNoneNoneYou manage everythingNone
Example bill — 5 agents, 10k US outbound mins$39 + $29 + $200 = $268~$1,000+~$600+Carrier cost + your time~$600+

Pricing compiled from each vendor's public pages as of April 2026. Features and prices change — confirm with the vendor before deciding. QADial pricing: $39/mo platform (up to 20 agents) + $29/mo per phone number + per-minute calls; first $100 deposit credits your wallet.

Your first dial is 58 minutes away.

$100 deposit. 20 agents included. Your own subdomain. Calling by today.