Built for saas customer success

Call Center Software built for SaaS customer support and success

Customer Success calls at renewal time move the NRR needle. qadial gives CS teams an ACD inbound line for urgent escalations and outbound click-to-call straight from the CRM — all on the wallet pricing model, no per-seat tax.

No contracts · No per-seat fees · Live in under an hour

Why teams choose qadial

  • Inbound ACD with skills-based routing, outbound campaigns, and manual dial — all in one web app.
  • 20 agent seats included at the base rate; overflow priced per-seat, never per-module.
  • Call recording + searchable transcripts on every call (optional, opt-in).
  • Zero install — your supervisors and agents log in from a browser.
<60 min
from signup to dialing in your region
99.9%
voice platform uptime (Telnyx-backed)
4 countries
US · Canada · UK · Australia dialing
0
per-seat license fees, ever

Pricing — pay as you dial

One flat platform fee. Per-number rental. Per-minute calls. That's it. Top up a wallet, and your balance drops in real time as calls complete.

Platform
$39/mo
up to 20 agents included
  • 20 agent seats, no per-seat fees
  • Inbound ACD + outbound + predictive dialer
  • Call recording, transcripts, DNC lists
  • Webphone — no software to install
  • Per-tenant isolation + subdomain
Book a demo
Outbound calling
$0.03/min
US & Canada outbound — the rate most of our customers use most of the time.
Outbound US / Canada$0.03 / minfeatured
Outbound United Kingdom$0.05 / min
Outbound Australia$0.08 / min
Inbound (any country)$0.05 / min
Top up once, debit in real time. Billing stops the moment a call hangs up.
Phone numbers
$29/mo per number
Toll-free or local in US · CA · UK · AU
  • Porting supported (US/CA)
  • Multiple numbers per tenant, routed by queue
  • $1 one-time activation, prorated rental
  • Caller-ID verification included

Frequently asked — saas customer success

Customer Success calls at renewal time move the NRR needle. qadial gives CS teams an ACD inbound line for urgent escalations and outbound click-to-call straight from the CRM — all on the wallet pricing model, no per-seat tax.

Ready to hear your first customer call?

$100 deposit. 20 agents. Your own subdomain. Calling by today.

Start your tenant